---
title: "Tracking the User's Country - Convert Forms"
description: "Convert Forms records the visitor's country with every form submission, derived from their IP address through the geolocation feature. Here's how to view it."
url: "https://www.tassos.gr/docs/convert-forms/submission-management/country-tracking"
date: "2026-07-06T11:01:55+00:00"
language: "en-GB"
---

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#  Tracking the User's Country

##  Convert Forms records the visitor's country with every form submission, derived from their IP address through the geolocation feature. Here's how to view it.

Convert Forms records the visitor's country for every form submission, storing it alongside the rest of the submission data so you have it on hand for audience insights, fraud investigations, or matching a submission to a specific visitor. The country is worked out from the visitor's IP address and shown with its national flag.

## [Before you start](#before-you-start)

Country tracking relies on geolocation, which is a Pro feature. Two things need to be in place before a country is stored with your submissions:

- You're running a **Pro** license of Convert Forms. In the Free version the Country field stays empty.
- The **Tassos GeoIP** geolocation feature is enabled. See [Enable Geolocation Feature in Tassos extensions](https://www.tassos.gr/docs/common/features/enable-geolocation-features-in-tassos-gr-extensions) to set up the free MaxMind database.

Because the country is looked up from the IP address, it's only recorded for submissions where the IP is available.

## [Viewing a submission's country](#viewing-a-submission-s-country)

The country is part of each submission's details. To see it:

1. Log into your Joomla backend.
2. Go to **Components → Convert Forms → Submissions**.
3. Click the submission's **ID** to open it.
4. Look under the **Submission Details** panel. The **Country** is listed there, next to its flag.

## [Showing the country as a column](#showing-the-country-as-a-column)

If you check countries often, you can add a **Country** column to the Submissions list so you don't have to open each submission one by one.

1. Select a form in the Submissions list so the **Columns** button appears in the filter bar.
2. Click **Columns**.
3. Type *Country* in the search box to find the **Country** column.
4. Move it to the **Shown in table** section.
5. Click **Save**.

The column layout is saved per form, so the Country column stays visible the next time you view that form's submissions. For more on arranging columns, see [Customizing the Submissions List Columns](https://www.tassos.gr/docs/convert-forms/submission-management/customize-columns).

## [Using the country in emails and fields](#using-the-country-in-emails-and-fields)

The country stored with each submission is also available as Smart Tags, so you can drop it into notification emails, hidden fields, or any field value:

- `{submission.country_name}` - the country name (e.g. Greece).
- `{submission.country_code}` - the country code (e.g. GR).

The full list is in the [Submission Context Smart Tags](https://www.tassos.gr/docs/convert-forms/features/smart-tags#submission-context-smart-tags) guide.

## [Disabling country tracking](#disabling-country-tracking)

Because the country is resolved from the IP address, disabling geolocation stops Convert Forms from recording it for new submissions (countries already stored are not removed). Turning off **Store IP Addresses** under **Components → Convert Forms → Options → Security** has the same effect, since there's no IP left to look up. See [Tracking the User's IP Address](https://www.tassos.gr/docs/convert-forms/submission-management/ip-address) for those steps.

 Last updated on Jul 6th 2026 11:07