--- title: "Find the right plan for your needs - EngageBox Pricing Plans" description: "We build advanced Joomla extensions to help your business grow" url: "https://www.tassos.gr/joomla-extensions/engagebox/subscribe?website=alltutoringservicesonline.com" date: "2026-04-09T08:29:42+00:00" language: "en-GB" --- ![Tassos Marinos](https://www.tassos.gr/media/brand/logo.svg) EngageBox [ Login ](https://www.tassos.gr/user/login?return=aHR0cHM6Ly93d3cudGFzc29zLmdyL2pvb21sYS1leHRlbnNpb25zL2VuZ2FnZWJveC9zdWJzY3JpYmU/d2Vic2l0ZT1hbGx0dXRvcmluZ3NlcnZpY2Vzb25saW5lLmNvbQ==) # The #1 Joomla Popup Builder Extension Create smart popups, sticky bars, fullscreen messages and floating buttons. Convert your traffic into customers and subscribers. [ EngageBox ](#) [ Bundle Plan ](https://www.tassos.gr/bundle?website=alltutoringservicesonline.com&ref=EngageBox&return=aHR0cHM6Ly93d3cudGFzc29zLmdyL2pvb21sYS1leHRlbnNpb25zL2VuZ2FnZWJveC9zdWJzY3JpYmU/d2Vic2l0ZT1hbGx0dXRvcmluZ3NlcnZpY2Vzb25saW5lLmNvbQ==) Free For beginners 0 € [ Get Started ](https://www.tassos.gr/joomla-extensions/engagebox/free-download)Use on Unlimited Sites Basic Features Free Version Updates Basic Support Although providing support for free users is resource intensive, we are one of the few Joomla providers that we strive to provide excellent support even to free users. The support for free users is limited, such as answering questions about the features and capabilities of our products and we will endeavor to respond to all requests within 72 hours. These requests are next in the queue after standard and priority support. Agency Large teams and developers 92 € .00 [ Get Started ](https://www.tassos.gr/joomla-extensions/engagebox/subscribe/engagebox-agency/sign-up)Use on Unlimited Sites All Pro features 1 Year Pro Updates Priority Support When you buy the Agency or the Bundle plan, you receive Priority Support as long as you retain your license active. This means that we will prioritize your support request over everything else, and offer a response to initial requests **within 24 hours** during our posted support hours. 30% early renewal discount Most Popular Professional Ideal for small teams 62 € .00 [ Get Started ](https://www.tassos.gr/joomla-extensions/engagebox/subscribe/engagebox-professional/sign-up)Use on 5 Sites All Pro Features 1 Year Pro Updates Standard Support When you buy the Personal or Professional plan, you receive our standard level of support as long as you retain your license active. During our posted support hours, we will endeavor to respond to all initial requests **within 48 hours**. 30% early renewal discount Personal Best choice for individuals 42 € .00 [ Get Started ](https://www.tassos.gr/joomla-extensions/engagebox/subscribe/engagebox-personal/sign-up)Use on 1 Site All Pro Features 1 Year Pro Updates Standard Support When you buy the Personal or Professional plan, you receive our standard level of support as long as you retain your license active. During our posted support hours, we will endeavor to respond to all initial requests **within 48 hours**. 30% early renewal discount All pricing is in EUR excluding VAT. You can change plans or cancel your account at any time. ![My 100% No-Risk Money Back Guarantee!](https://www.tassos.gr/media/template/refund.png)My 100% No-Risk Money Back Guarantee! I am excited to have you experience EngageBox. Over the next 14 days, if it isn't the best fit, simply reach out! I will happily refund 100% of your money. No questions asked. Thanks, Tassos Marinos ## Free vs Pro Compare EngageBox Free and Pro plans in the table below to find the best fit for your needs. ### Essential Popup Features | Feature | Free | Pro | |---|---|---| | Unlimited Popups | | | | Position Everywhere | | | | Close Button Customization | | | | Import / Export Tools | | | | Cookie Control | | | | Statistics | | | | Popup Templates Library | Limited | | | Animation Effects | Limited | | | Background Overlay | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Popup Types | Feature | Free | Pro | |---|---|---| | Lightbox Popup | | | | Sticky Bar | | | | Slide-in Popup | | | | Fullscreen Popup | | | | Sidebar Popup | | | | Page-Slide | - | | | Floating Button | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Triggers | Feature | Free | Pro | |---|---|---| | Page Load | | | | Click | - | | | Exit-Intent | - | | | Scroll | - | | | Element Visibility | - | | | Floating Button | - | | | Idle (Inactivity Detection) | - | | | Hover | - | | | AdBlock Detect | - | | | External Link Click | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Advanced Features | Feature | Free | Pro | |---|---|---| | Smart Tags | Limited Access | | | Advanced Display Frequency (Limit Impressions) | - | | | Countdown Timers | - | | | Use Shortcodes Use Shortcodes Render shortcodes within the popup's content. (Prepare Content Plugins) | - | | | Conditional Content Shortcode | - | | | Auto-Close After X Seconds | - | | | Redirect to URL After Close | - | | | Google Analytics Tracking | - | | | Opening Sound | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Solutions | Feature | Free | Pro | |---|---|---| | Cookie Consent Banner Popup | | | | Age Verification Popup | | | | Transparent Popups | | | | External Link Warning Popup | - | | | AdBlock Detection Popup | - | | | Free Shipping Bar | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Display Conditions Set rules to show or hide popups based on specific criteria through flexible conditional logic. | Feature | Free | Pro | |---|---|---| | Homepage Homepage Display based on whether the visitor is viewing the real homepage | - | | | Menu Item Menu Item Display based on the current active menu item the visitor is viewing | - | | | URL - Query String URL - Query String Display based on the current URL, path or query string | - | | | Referrer URL Referrer URL Display based on the referrer URL or domain name | - | | | Content Article Content Article Display based on the Joomla article the visitor is viewing. | - | | | Content Category Content Category Display based on the category of the article the visitor is viewing. | - | | | Content View Content View Display based on the page type such as category, blog or article. | - | | | User User Display to specific logged-in users only. | - | | | User Group User Group Show or hide based on User Group of the user | - | | | Access Level Access Level Show or hide based on Access Level of the user. | - | | | Returning Visitor Returning Visitor Display based on whether the user is new or returning to your site. | - | | | IP Address IP Address Target a specific IP address or IP address range. | - | | | Device Type Device Type Display based on the user device category, such as mobile and desktop. | - | | | Country Country Display based on the visitor's geographical country | - | | | City City Display based on the visitor's geographical city | - | | | Continent Continent Display based on the visitor's continent | - | | | Region Region Display based on the visitor's geographical region | - | | | Time on Site Time on Site Display based on the time the user spends on your site. | - | | | Pageviews Count Pageviews Count Display based on the number of pages the user has viewed. | - | | | Operating System Operating System Display based on the user operating system, such as Windows and MacOS. | - | | | Browser Browser Display based on the user browser such as Chrome and FireBox. | - | | | Date Range Date Range Schedule publishing based on a date range. | - | | | Time Range Time Range Schedule publishing based on a time range. | - | | | Day of Week Day of Week Display based on the current day of week. | - | | | Month Month Display based on the current month. | - | | | AcyMailing List AcyMailing List Display based on whether the visitor is subscribed to specific AcyMailing lists. | - | | | Cookie Value Cookie Value Display based on the content of a cookie in the visitor's browser. | - | | | Convert Forms Form Convert Forms Form Display based on the whether the user has submitted a specific form. | - | | | Convert Forms Campaign Convert Forms Campaign Display based on the whether the user has submitted a form assosiated with a specific Convert Forms campaign. | - | | | EngageBox Popup EngageBox Popup Display based on the whether the user has interacted with a specific EngageBox popup. | - | | | Component Component Display based on the current component the user is viewing. | - | | | Language Language Display based on the selected language the visitor is browsing your site. | - | | | PHP PHP Display based on the result of a PHP snippet returning true. | - | | | K2 Item K2 Item Display based on the K2 item the visitor is viewing. | - | | | K2 Category K2 Category Display based on the category of the K2 item the visitor is viewing. | - | | | K2 Tag K2 Tag Display based on the tag of the K2 item the visitor is viewing. | - | | | K2 Page Type K2 Page Type Display based on the view of the K2 component the visitor is currently viewing. | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### VirtueMart and HikaShop Display Conditions Set rules to show or hide popups based based on how the visitor interacts with your e-commerce site. | Feature | Free | Pro | |---|---|---| | Products in Cart Products in Cart Display when the cart contains specific products. | - | | | Cart Items Count Cart Items Count Display when the cart contains a specified number of unique products. | - | | | Amount in Cart Amount in Cart Display when the cart total or subtotal reaches a specific threshold. | - | | | Product Product Display when visitors browse specific product pages. | - | | | Product Category Product Category Display when visitors browse a product from specific categories. | - | | | Product Price Product Price Display when visitors browse products with a specific price threshold. | - | | | Product Stock Product Stock Display when visitors browse products with a specific stock threshold. | - | | | Category Category Display when visitors browse specific category list pages. | - | | | Purchased Product Purchased Product Display to customers who have previously purchased a specific product. | - | | | Last Purchased Date Last Purchased Date Display to customers whose last purchase was made before a certain period. | - | | | Total Spend Total Spend Display to customers whose total spending reaches a specified amount. | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Integrations Easily create popups for your favorite app such as MailChimp and Google Maps | Feature | Free | Pro | |---|---|---| | MailChimp | - | | | GetResponse | - | | | Salesforce | - | | | YouTube | - | | | Google Maps | - | | | Vimeo | - | | | Google Analytics | - | | | Facebook | - | | | X (Twitter) | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Joomla Addons Dedicated Joomla integrations to create popups for your favorite Joomla extensions. | Feature | Free | Pro | |---|---|---| | AcyMailing AcyMailing Create an AcyMailing popup in Joomla. Integrate with AcyMailing to grow your email list and engage subscribers. | - | | | Articles Articles Display Joomla Articles in a popup. Use Joomla content plugins to render articles, images, and videos in popups. | - | | | Modules Modules Display any Joomla module in a popup. Use the module's content and settings to create dynamic popups. | - | | | Convert Forms Convert Forms Display contact forms in a popup in Joomla. Integrate with Convert Forms to create lead generation popups. | - | | | RSForms | - | | | Breezing Forms | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Accessible Popups | Feature | Free | Pro | |---|---|---| | Trap Focus | | | | Auto Focus | - | | | Return Focus | - | | | Close with ESC key | - | | | Prevent Page Scrolling | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### Developer Tools Developers can extend functionality with PHP, Javascript and layout overrides. | Feature | Free | Pro | |---|---|---| | Custom CSS and Javascript Custom CSS and Javascript Override form styling and form behavior with custom CSS and JS code. | | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ### World-Class Support Your success is our success, so our support team goes the extra mile to assist—even for those on the Free plan. | Feature | Free | Pro | |---|---|---| | Access to downloads Access to downloads Get access to the latest downloads, including updates and security patches. Free users receive limited versions, while Pro users unlock full features. | Free versions | Pro versions | | Support response time Support response time Get help when you need it. Free users receive basic support within 72 hours, Professional and Personal plan users get support within 48 hours, while Agency and Bundle plan users enjoy priority support with responses within 24 hours. | Within 72 hours | Within 24 hours | | Open Source code Open Source code The code is open source (GPL), meaning there is no form of code encryption. No use of Zend Guard or ionCube. | | | | Joomla 6 Compatibility Joomla 6 Compatibility Fully compatible with the latest Joomla 5 and 6 versions | | | | 14-Day money back guarantee 14-Day money back guarantee Your purchase is fully protected by our 100% 14-day money-back guarantee. If unsatisfied, you’ll receive a full refund—no questions asked. | - | | | 30% Renewal Discount 30% Renewal Discount We reward your loyalty! All paid plans are eligible for a 30% early renewal discount automatically applied on the checkout page if you renew before your subscription expires. | - | | | | [ Free Download ](https://www.tassos.gr/joomla-extensions/engagebox/free-download) | [ Get Started ](#) | ## Frequently Asked Questions If you can’t find the answer you’re looking for send us a message [ Extension ](#) [ Purchase ](#) [ Subscription ](#) [ Technical ](#) Who should use EngageBox? EngageBox is the most powerful popup engine in the Joomla! market used by marketing agencies, bloggers, eCommerce websites, and all small businesses. If you want to grow your email list, improve your website conversions, and reduce cart abandonment, then you need EngageBox. Do I need to have coding skills to use EngageBox? Absolutely not! You can create and customize beautiful popups without any coding knowledge. We made it extremely user-friendly, so you can build a high-converting popup without hiring a developer. What type of conversions can I expect? It will make a significant difference. Game-changing! Our average user sees over 500% increase in sales, customers base and growth in general. What if a visitor has a pop-up blocker enabled? Will still work! EngageBox produces popups in a way which can't be blocked by the browser’s pop-up blocking feature or 3rd party extensions such as AdBlock or uBlock. Can I use EngageBox on WordPress? Yes, EngageBox is available as a WordPress plugin too! It is provided by our new sister company [FirePlugins](https://www.fireplugins.com) and under the brand name FireBox. If you're looking for a high-quality WordPress Popup Builder developed by the same team that builds EngageBox, visit [fireplugins.com/firebox](https://www.fireplugins.com/firebox/). Will it slow down my site? EngageBox is designed with utmost attention to performance. We have meticulously incorporated best practices and contemporary standards to ensure optimal speed and efficiency. Therefore, using our extension will not affect the speed of your website in any way. What payment methods do you accept? We accept payments by credit card through Stripe and PayPal (no PayPal account needed). If you are unable to pay by any of the supported payment methods, please [contact us](https://www.tassos.gr/contact) to arrange an alternative payment method. Do you offer refunds? We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase. Read more details on the [Refund Policy](https://www.tassos.gr/refund-policy) page. Do you offer discounts to non-profits? We're passionate about supporting organizations that make a positive impact around the world. As part of our commitment to this mission, we offer discounted pricing for qualified nonprofit organizations. If you're a nonprofit looking to take advantage of this offer, please visit our [Discount for Nonprofit Organizations](https://www.tassos.gr/discount-for-nonprofit-organizations) page to apply. We're proud to help support your important work! Is there a free trial? We do not offer a free trial of EngageBox at this time. However, we do provide a 14-day money-back guarantee to ensure your satisfaction with our extension. If you find that our extension does not meet your needs during this period, we are happy to issue a refund. Additionally, we offer a Free version of EngageBox which you can try before deciding to purchase the Pro version. How to download the invoice? To download your invoice go to [tassos.gr/subscriptions](https://www.tassos.gr/subscriptions) where you can see you'll see an overview of your subscriptions and payments. Find the invoice you'd like to download and click on the "Download" button next to it. Your invoice will be downloaded to your device in PDF format. Are your subscriptions monthly or annual? All our subscriptions are annual. This means you pay once per year and receive updates and support for 12 months. We do not offer monthly subscription plans. Do you offer discounts on renewals? Yes, we reward your loyalty! All paid plans are annual subscriptions and are eligible for a 30% early renewal discount automatically applied on the checkout page if you renew before your subscription expires. Coupon codes or other promotional discounts do not apply to renewals. Will my subscription renew automatically? Our subscription model does not involve automatic recurring charges. All subscriptions are annual and you will not be charged for renewal unless you click the corresponding button in your profile. Therefore, it is entirely up to you to decide whether or not to renew your subscription. We value your choice and want to ensure that you always have control over your subscription. What happens if my subscription expires? If your subscription expires, you can still continue to use the Pro version of the extension on your website for as long as you like. Your site will not be automatically downgraded to the Free version. However, you will no longer have access to download the extension file, and you will not receive any further support or updates. It's important to keep your subscription current if you want to ensure that you have access to the latest features and bug fixes, as well as ongoing support if you encounter any issues. Can I upgrade to a higher plan later? Absolutely! No matter which plan you're using, you can upgrade at any time. All our plans are annual subscriptions. You will be charged pro-rata for the remaining time on your new pricing plan. This means we will charge you for the upgrade to your new plan and minus the unused time on the old plan. Can I switch from a single extension to the Bundle plan later? Yes, you can upgrade from a single extension to the [Bundle Plan](https://www.tassos.gr/bundle) at any time. The cost will be adjusted based on the remaining time of all your current active subscriptions, so you only pay the difference. Do you offer lifetime licenses? No, we do not offer lifetime licenses. All our plans are annual subscriptions, which means you pay once per year and receive updates and support for 12 months. What are the minimum requirements? To ensure our products functions properly, your system must meet the following requirements: Joomla version 4.0 or higher, PHP version 7.4 or higher, and MySQL version 5 or higher. It is important to note that any system that does not meet these minimum requirements may encounter errors or compatibility issues. How do you provide support? The best way to get help is to search for answers in our [Documentation](https://www.tassos.gr/joomla-extensions/documentation). We are creating and maintaining resources that help you to help yourself. If you need additional assistance, you can go to the [Support Page](https://www.tassos.gr/contact?extension=EngageBox) and submit a ticket directly related to EngageBox. We are available 9am - 5pm Greece Timezone, Mon - Fri. A typical response time for Free plans is around 24 hours while folks on paid plans get a first response in less than 8 hours 96% of the time. Can I install it on multiple sites? You are free to install it on as many sites as you like. However, please note that the number of sites on which you can receive automatic updates may be limited depending on the site licenses available under your plan. Do you provide customization? We do offer customization services for our extensions at an additional cost. This means that we can tailor our products to meet your specific needs and requirements. Whether you need additional features or modifications to existing functionality, we can work with you to create a customized solution that fits your unique situation. Can I modify the source code? All our products are completely open source, and its source code is not encrypted using any proprietary tools like Zend Optimizer or ionCube. As such, you have the freedom to modify the code according to your preferences. However, we do want to caution you that if you modify the core code, you may encounter issues that we won't be able to troubleshoot. For this reason, we recommend that you extend the extension's functionality using a template override instead of modifying the core code. Can I install this on a Joomla 3 site? Yes, older releases of this extension support Joomla 3. To install on a Joomla 3 website you must download and install a legacy release built for Joomla 3.x. Please visit our [Releases](https://www.tassos.gr/releases) page, find the version tagged for Joomla 3, and download the installer package from that release. Be sure to check the release notes for the exact compatible Joomla and PHP versions. If you need help choosing the right release or migrating between Joomla versions, open a support ticket on our [support](https://www.tassos.gr/contact) page and include your site's current Joomla and PHP versions. **Current Version**Version 7.1.1 Last Updated 09 Feb 2026 Release Notes [View](https://www.tassos.gr/releases/engagebox/engagebox-7-1-1) **Compatibility**Joomla 6 6.0 Joomla 5 5.x Joomla 4 4.x PHP 7.4 up to 8.4 MySQL 5 or higher ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.tassos.gr" }, { "@type": "ListItem", "position": 2, "name": "Joomla Extensions", "item": "https://www.tassos.gr/joomla-extensions" }, { "@type": "ListItem", "position": 3, "name": "EngageBox", "item": "https://www.tassos.gr/joomla-extensions/engagebox" }, { "@type": "ListItem", "position": 4, "name": "Pricing", "item": "https://www.tassos.gr/joomla-extensions/engagebox/subscribe" } ] } ``` ```json { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Who should use EngageBox?", "acceptedAnswer": { "@type": "Answer", "text": "EngageBox is the most powerful popup engine in the Joomla! market used by marketing agencies, bloggers, eCommerce websites, and all small businesses. If you want to grow your email list, improve your website conversions, and reduce cart abandonment, then you need EngageBox." } }, { "@type": "Question", "name": "Do I need to have coding skills to use EngageBox?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely not! You can create and customize beautiful popups without any coding knowledge. We made it extremely user-friendly, so you can build a high-converting popup without hiring a developer." } }, { "@type": "Question", "name": "What type of conversions can I expect?", "acceptedAnswer": { "@type": "Answer", "text": "It will make a significant difference. Game-changing! Our average user sees over 500% increase in sales, customers base and growth in general." } }, { "@type": "Question", "name": "What if a visitor has a pop-up blocker enabled?", "acceptedAnswer": { "@type": "Answer", "text": "Will still work! EngageBox produces popups in a way which can't be blocked by the browser’s pop-up blocking feature or 3rd party extensions such as AdBlock or uBlock." } }, { "@type": "Question", "name": "Can I use EngageBox on WordPress?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, EngageBox is available as a WordPress plugin too! It is provided by our new sister company FirePlugins and under the brand name FireBox. If you're looking for a high-quality WordPress Popup Builder developed by the same team that builds EngageBox, visit fireplugins.com/firebox." } }, { "@type": "Question", "name": "Will it slow down my site?", "acceptedAnswer": { "@type": "Answer", "text": "EngageBox is designed with utmost attention to performance. We have meticulously incorporated best practices and contemporary standards to ensure optimal speed and efficiency. Therefore, using our extension will not affect the speed of your website in any way." } }, { "@type": "Question", "name": "What payment methods do you accept?", "acceptedAnswer": { "@type": "Answer", "text": "We accept payments by credit card through Stripe and PayPal (no PayPal account needed). If you are unable to pay by any of the supported payment methods, please contact us to arrange an alternative payment method." } }, { "@type": "Question", "name": "Do you offer refunds?", "acceptedAnswer": { "@type": "Answer", "text": "We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase. Read more details on the Refund Policy page." } }, { "@type": "Question", "name": "Do you offer discounts to non-profits?", "acceptedAnswer": { "@type": "Answer", "text": "We're passionate about supporting organizations that make a positive impact around the world. As part of our commitment to this mission, we offer discounted pricing for qualified nonprofit organizations. If you're a nonprofit looking to take advantage of this offer, please visit our Discount for Nonprofit Organizations page to apply. We're proud to help support your important work!" } }, { "@type": "Question", "name": "Is there a free trial?", "acceptedAnswer": { "@type": "Answer", "text": "We do not offer a free trial of EngageBox at this time. However, we do provide a 14-day money-back guarantee to ensure your satisfaction with our extension. If you find that our extension does not meet your needs during this period, we are happy to issue a refund.Additionally, we offer a Free version of EngageBox which you can try before deciding to purchase the Pro version." } }, { "@type": "Question", "name": "How to download the invoice?", "acceptedAnswer": { "@type": "Answer", "text": "To download your invoice go to tassos.gr/subscriptions where you can see you'll see an overview of your subscriptions and payments. Find the invoice you'd like to download and click on the "Download" button next to it. Your invoice will be downloaded to your device in PDF format." } }, { "@type": "Question", "name": "Are your subscriptions monthly or annual?", "acceptedAnswer": { "@type": "Answer", "text": "All our subscriptions are annual. This means you pay once per year and receive updates and support for 12 months. We do not offer monthly subscription plans." } }, { "@type": "Question", "name": "Do you offer discounts on renewals?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we reward your loyalty! All paid plans are annual subscriptions and are eligible for a 30% early renewal discount automatically applied on the checkout page if you renew before your subscription expires. Coupon codes or other promotional discounts do not apply to renewals." } }, { "@type": "Question", "name": "Will my subscription renew automatically?", "acceptedAnswer": { "@type": "Answer", "text": "Our subscription model does not involve automatic recurring charges. All subscriptions are annual and you will not be charged for renewal unless you click the corresponding button in your profile. Therefore, it is entirely up to you to decide whether or not to renew your subscription. We value your choice and want to ensure that you always have control over your subscription." } }, { "@type": "Question", "name": "What happens if my subscription expires?", "acceptedAnswer": { "@type": "Answer", "text": "If your subscription expires, you can still continue to use the Pro version of the extension on your website for as long as you like. Your site will not be automatically downgraded to the Free version. However, you will no longer have access to download the extension file, and you will not receive any further support or updates. It's important to keep your subscription current if you want to ensure that you have access to the latest features and bug fixes, as well as ongoing support if you encounter any issues." } }, { "@type": "Question", "name": "Can I upgrade to a higher plan later?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely! No matter which plan you're using, you can upgrade at any time. All our plans are annual subscriptions. You will be charged pro-rata for the remaining time on your new pricing plan. This means we will charge you for the upgrade to your new plan and minus the unused time on the old plan." } }, { "@type": "Question", "name": "Can I switch from a single extension to the Bundle plan later?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can upgrade from a single extension to the Bundle Plan at any time. The cost will be adjusted based on the remaining time of all your current active subscriptions, so you only pay the difference." } }, { "@type": "Question", "name": "Do you offer lifetime licenses?", "acceptedAnswer": { "@type": "Answer", "text": "No, we do not offer lifetime licenses. All our plans are annual subscriptions, which means you pay once per year and receive updates and support for 12 months." } }, { "@type": "Question", "name": "What are the minimum requirements?", "acceptedAnswer": { "@type": "Answer", "text": "To ensure our products functions properly, your system must meet the following requirements: Joomla version 4.0 or higher, PHP version 7.4 or higher, and MySQL version 5 or higher. It is important to note that any system that does not meet these minimum requirements may encounter errors or compatibility issues." } }, { "@type": "Question", "name": "How do you provide support?", "acceptedAnswer": { "@type": "Answer", "text": "The best way to get help is to search for answers in our Documentation. We are creating and maintaining resources that help you to help yourself. If you need additional assistance, you can go to the Support Page and submit a ticket directly related to EngageBox.We are available 9am - 5pm Greece Timezone, Mon - Fri. A typical response time for Free plans is around 24 hours while folks on paid plans get a first response in less than 8 hours 96% of the time." } }, { "@type": "Question", "name": "Can I install it on multiple sites?", "acceptedAnswer": { "@type": "Answer", "text": "You are free to install it on as many sites as you like. However, please note that the number of sites on which you can receive automatic updates may be limited depending on the site licenses available under your plan." } }, { "@type": "Question", "name": "Do you provide customization?", "acceptedAnswer": { "@type": "Answer", "text": "We do offer customization services for our extensions at an additional cost. This means that we can tailor our products to meet your specific needs and requirements. Whether you need additional features or modifications to existing functionality, we can work with you to create a customized solution that fits your unique situation." } }, { "@type": "Question", "name": "Can I modify the source code?", "acceptedAnswer": { "@type": "Answer", "text": "All our products are completely open source, and its source code is not encrypted using any proprietary tools like Zend Optimizer or ionCube. As such, you have the freedom to modify the code according to your preferences. However, we do want to caution you that if you modify the core code, you may encounter issues that we won't be able to troubleshoot. For this reason, we recommend that you extend the extension's functionality using a template override instead of modifying the core code." } }, { "@type": "Question", "name": "Can I install this on a Joomla 3 site?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, older releases of this extension support Joomla 3. To install on a Joomla 3 website you must download and install a legacy release built for Joomla 3.x.Please visit our Releases page, find the version tagged for Joomla 3, and download the installer package from that release. Be sure to check the release notes for the exact compatible Joomla and PHP versions.If you need help choosing the right release or migrating between Joomla versions, open a support ticket on our support page and include your site's current Joomla and PHP versions." } } ] } ```