How to set up Email Notifications

If you want to be notified whenever a user submits one of your forms, you have to setup an email notification through the Form Builder. Let's see how.

First of all, navigate to your form's Form Builder and click the Behavior icon, like in the screenshot below.

convert forms behavior options

Then, to open the Email Notifications options, click the arrow next to its name.

convert forms email notifications

Now, choose Yes to enable the email notifications options.

convert forms enable email notifications

Finally, to add an email notification click Add Email Notification.

convert forms add email notification

The Email Notification Fields

In the screenshot below we have setup an email notification to particularly thank the user for submitting our form. Let's take this opportunity to see what each fields does.

convert forms user email notification

Send to Email Address

This field is where we add the email of the notification's reciepient. It can be one email or a comma separated email list like so, It can also be, as you can see in the example, the Smart Tag {} which represents the email of the user who submits the form.

Email Subject

This field is where we type the subject of the email notification. There aren't any restrictions on what you write here. You can also choose to mix in a Smart Tag like we did in the example. The Smart Tag {} represents the name of the user who submits the form. Of course this Smart Tag won't have any value if there isn't any field named name in your form.

From Name

This field is where we fill in the name of the Sender.

From Email

This field is where we type the email of the sender. If you have configured your Joomla website to send emails through an authenticated SMTP, it is recommended in many cases to use the email with which you authenticate.


This field is filled with one email as well and serves the purpose of being the default reply email when a user clicks their Reply buttons in their email programs or webmails.


Finally, in this field you can write your email body. You can also write some HTML and finally mix in some Smart Tags as well. In our example we have included the very useful {all_fields} Smart Tag which basically lists the fields which have been filled by the user and their values.

Multiple Email Notifications

You can create as many Email Notifications as you'd like for your form. In our example we have created a second Email Notification to also notify another party of this new user submission. Take a look at how we did that in the screenshow below.

convert forms administrator email notification

Smart Tags briefly

You will notice in the email notification settings that there is a number of Smart Tags available for you to use.

Briefly, Smart Tags are little bits of code which provide information such as the user's email, the user's name and many others. They can be used in all of the fields without a problem as long as you are sure that the Smart Tag you are using will surely have a value. For example, you shouldn't use the Smart Tag {} in the "From Name" input if your form doesn't have a field called name.

One simple use of a Smart Tag is by adding {all_fields} in the email notification message. This Smart Tag will show you all the fields that were filled in the form.