Adding an “Other” Option

In some cases, you may want to let users choose from a set of predefined options, but also give them the flexibility to type in their own response if none of the choices apply. This is where an “Other” option comes in handy.

Convert Forms supports this behavior for Dropdowns, Radio Buttons, and Checkboxes by using Conditional Logic for Fields, which allows one field to appear based on the value selected in another.

To add an “Other” option to your form, follow these steps:

Add a Selection Field and an “Other” Option

Add a Dropdown, Radio Buttons, or Checkboxes field to your form. In the Options list, include a final option labeled "Other". This allows users to select it if none of the other options apply to them.

Add an Input Field

Now, add a Textbox field to your form and set its Label to "Other." This will be the field where users can enter their custom input.

Show the Input Field Only When Needed

To make the “Other” textbox appear only when the user selects “Other”, you need to enable Conditional Logic:

• Go to the Behavior tab of the input field.
• Click Conditional Fields to open the Conditional Logic dialog.
• Set a rule that shows the textbox if the value of the selection field is Other.

Here’s how your conditional logic should be configured:

Once saved, the textbox will only be shown when the user chooses the “Other” option from your dropdown, radio buttons, or checkboxes.

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