Tracking the User's Country

Convert Forms records the visitor's country with every form submission, derived from their IP address through the geolocation feature. Here's how to view it.

Convert Forms records the visitor's country for every form submission, storing it alongside the rest of the submission data so you have it on hand for audience insights, fraud investigations, or matching a submission to a specific visitor. The country is worked out from the visitor's IP address and shown with its national flag.

Before you start

Country tracking relies on geolocation, which is a Pro feature. Two things need to be in place before a country is stored with your submissions:

  • You're running a Pro license of Convert Forms. In the Free version the Country field stays empty.
  • The Tassos GeoIP geolocation feature is enabled. See Enable Geolocation Feature in Tassos extensions to set up the free MaxMind database.

Because the country is looked up from the IP address, it's only recorded for submissions where the IP is available.

Viewing a submission's country

The country is part of each submission's details. To see it:

  1. Log into your Joomla backend.
  2. Go to Components → Convert Forms → Submissions.
  3. Click the submission's ID to open it.
  4. Look under the Submission Details panel. The Country is listed there, next to its flag.

Showing the country as a column

If you check countries often, you can add a Country column to the Submissions list so you don't have to open each submission one by one.

  1. Select a form in the Submissions list so the Columns button appears in the filter bar.
  2. Click Columns.
  3. Type Country in the search box to find the Country column.
  4. Move it to the Shown in table section.
  5. Click Save.

The column layout is saved per form, so the Country column stays visible the next time you view that form's submissions. For more on arranging columns, see Customizing the Submissions List Columns.

Using the country in emails and fields

The country stored with each submission is also available as Smart Tags, so you can drop it into notification emails, hidden fields, or any field value:

  • {submission.country_name} - the country name (e.g. Greece).
  • {submission.country_code} - the country code (e.g. GR).

The full list is in the Submission Context Smart Tags guide.

Disabling country tracking

Because the country is resolved from the IP address, disabling geolocation stops Convert Forms from recording it for new submissions (countries already stored are not removed). Turning off Store IP Addresses under Components → Convert Forms → Options → Security has the same effect, since there's no IP left to look up. See Tracking the User's IP Address for those steps.

Last updated on Jul 6th 2026 11:07